Betting Rules

By placing a bet, you confirm that you have read and understood the rules that apply to the relevant product, market, game or event. You are responsible for checking the details of your selection, the stake, the odds or displayed price, and any other information shown before confirming your bet. A bet is normally treated as submitted when you confirm it through the website or app and the bet is recorded in your account.

Bets may be available only on selected events, markets or games and may be subject to availability, technical conditions and any limits shown at the time of betting. The displayed information may change before a bet is confirmed. Where a price, market status or other detail changes, you may be asked to confirm the updated terms. A bet is not guaranteed unless it has been accepted and appears in your betting history or account records.

• You must use your own account and provide information that is complete, accurate and current.
• You must be legally permitted to access and use the relevant service in your location.
• You must not place bets on behalf of another person or allow another person to use your account.
• You must keep your login details secure and tell the operator promptly if you suspect unauthorised access.
• You should review every bet before confirming it, including the selection, stake, odds, market and any applicable conditions.
• You must not use the service for unlawful activity, fraud, manipulation or any other prohibited purpose.

Only one account should be used by each player unless otherwise permitted under the applicable terms. Duplicate, linked or suspicious accounts may be reviewed. If account information cannot be verified, access to betting services may be restricted while checks are completed.

Bets are settled using the official result or outcome applicable to the relevant event, market or game. The settlement method can differ between products. For example, a sports market may depend on an official result, while a casino or other game may be settled according to the result generated by that game. Any special market rules shown with the bet will generally take priority over a general description.

If an event is postponed, abandoned, interrupted, changed or completed under unusual circumstances, the bet may be settled, cancelled or otherwise treated according to the rules for that market. Different selections within the same bet may be affected differently. Where an official result is amended after initial settlement, the relevant bet may be reviewed and the account balance may be adjusted to correct the original settlement.

• A void or cancelled bet is generally removed from settlement, with the stake treated according to the applicable market rules.
• A market may be cancelled if it was offered in error, could not be settled fairly or was affected by a material technical or integrity issue.
• Obvious errors in odds, prices, event details or settlement information may be corrected in line with the applicable terms.
• Where a bet includes multiple selections, a void selection may affect the remaining bet according to the bet type and displayed rules.
• Results may be subject to verification before settlement is final.

You should not assume that a result shown immediately after an event is final. If a result is disputed, corrected or identified as inaccurate, the settlement may be changed. The operator may also investigate activity where there is a reasonable concern about manipulation, fraud, collusion or a breach of the rules.

Betting should be treated as entertainment, not as a way to make money or recover losses. Only bet what you can afford to lose, set personal limits before you start and take regular breaks. Never chase losses, borrow money to gamble or continue betting when it is causing stress or affecting your finances, relationships, work or wellbeing.

• Set a budget for gambling and stop when that budget is reached.
• Use available deposit, spend, time-out or self-exclusion tools where appropriate.
• Avoid betting when you are upset, tired, intoxicated or under financial pressure.
• Keep gambling separate from essential household spending and financial commitments.
• Ask for help if you feel your gambling is becoming difficult to control.

If you believe a bet has been accepted or settled incorrectly, review the bet details first and raise the matter through the available support channel. Include the relevant account or bet reference, the date and time, and a clear description of the issue. Do not send passwords, full payment details or other unnecessary sensitive information. Complaints are reviewed in accordance with the applicable terms and relevant requirements.

These Betting Rules may be updated from time to time to reflect changes to products, technology, legal requirements or operating procedures. The version published on the website is the version that applies, subject to any rights or obligations that cannot be excluded under Australian law. If you do not understand a rule, do not place the bet until you have obtained clarification through the available support options.